ITIL (Information Technology Infrastructure Library)
Business which are looking for transformation, service quality enhancement (ITSM-IT Service Management)and better IT asset Management (ITAM) widely follow ITIL framework world-wide.
This framework includes set of best practices which helps in aligning of business goal, operation and services. This helps in delivering maximum value to customer at optimum cost.
ITIL frame work is divided in 5 categories as stages of SERVICE life cycle
AEXLOS Limited, is the owner of ITIL framework and authority for certification of ITIL. Certification is made available to individuals wanting to become expert in particular focus area.
ITIL certification has five level namely
The Knowledge Academy is recognised as a Market Leader for IT Professionals who are looking to enhance their skills. We Proudly deliver Outstanding Learning Services to our global learners. Our award-winning courses are designed using highly interactive learning strategies which are supported by extensive research in designing and developing content, so that learner can benefit from this unusual and unique content which is exclusive to Knowledge Academy learners.